Online Auction Support

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Latest activity by Online Auction Support
  • Online Auction Support created an article,

    Payment Code 1

    If you are receiving this code, you are most likely set up as a cash buyer and therefore, not permitted to bid online. However, you may attend the event in person.

  • Online Auction Support created an article,

    Where can I find the information about attending a GSA Sale?

    Click Here for information on GSA Events.

  • Online Auction Support created an article,

    Can I increase my credit limit for buying online? (GSA Sales)

    GSA does not permit a credit limit increase over 75,000 for buying online. If you wish to purchase over this limit, you will need to attend in person.

  • Online Auction Support created an article,

    Why don't I see the 'Ok to Sell' Button?

    The ‘Ok to Sell’ button will only appear when there are active bids on the vehicle.

  • Online Auction Support created an article,

    How can I manage my purchases?

    Download the AVC Dealer App from your IOS App Store or Google Play Store. This is a free app to provide you with a Digital Assistant that allows you to connect with support, or submit your auction ...

  • Online Auction Support created an article,

    Where can I see my purchases?

    To view your activity, you have 2 options… Go to the ‘Purchased’ Tab to the right of the simulcast video screen. Click on the tab to view the items you’ve purchased.        

  • Online Auction Support created an article,

    How do I turn the sound on/off?

    Scroll over the video screen. You should see an option to ‘Play’. Click on this to activate the audio. *Don’t see the ‘Play’ icon? If the bidding has started, send a message to the block using the ...

  • Online Auction Support created an article,

    How do I set up an alert to know when my vehicle is running? (IAS)

    Prior to Sale Day Set up alerts by adding vehicles to your watch list by going to vehicle run list, clicking on the vehicle, and selecting ‘Add to Watch List’ from the Vehicle Details page.     On...

  • Online Auction Support created an article,

    How do I bid?

    To bid... go to the section located below the video. When bidding is in progress, you will see new offers appear. Click on the green button to accept. Be sure to listen to the auctioneer and pay cl...

  • Online Auction Support created an article,

    What time does the lane start?

    LANE STARTING TIME ACCOUNTS LANE 1      8:30am Inop LANE 3      9:15am Early Bird Franchise followed by Dealer Consignment LANE 4      9:15am Early Bird Franchise followed by Dealer Cons...